September Mastery Workshop

On Tuesday, September 8th, 2026, we kicked off our September Workshop series. Watch the replay of this session here: September Workshop: Build Your Customer Support Agent.


In this workshop series, we’ll make it feel more human using Dean Graziosi’s Three Steps to Influence:

1. Step up the love

2. Enter conversations already going on

3. Emotional versus logical

We’ll adapt Dean’s framework to customer support so your agent can recognize what a customer needs, respond with warmth and clarity, and give one useful next step.


💡REMINDER: Every training is recorded and uploaded for on demand replay.


If you can't make a session live, no worries at all. The replay will be added to your Mastery Replays area right after each workshop, Q&A or celebration call finishes so you can watch, pause and implement on your own schedule.


To prepare and review this month's amplifier content, make sure that:

  • You’re logged into your AI Advantage Club account, and
  • You are an AI Mastery Experience member.

Note: AI Mastery workshops and replays are available only to members of the AI Mastery Experience. They are not included with the base AI Advantage Club membership or the AI Advantage Bootcamp.


To RSVP to this month's upcoming sessions: Open Your AI Mastery Event Calendar

On the left sidebar of your AI Advantage Club dashboard, under AI Mastery, select Mastery Event Calendar.


Open up the monthly workshop you wish to RSVP to:

You’ll see a list of all upcoming events and workshops from the AI Mastery Experience.


Select a session to open up the workshop's event details. Select the RSVP option to add to your calendar and be marked as Going.


Example shown in the images below:


Once you've RSVP'd, a pop-up will appear. We recommend selecting 'Send the invite email.' This will send you an invite link and add the event to your calendar.

Join the Workshop:

When it is time to join the workshop, open up the link in your calendar or simply log into your AI Advantage Club account and navigate to session page under Mastery Event Calendar and select Join Virtual Event.

On Tuesday, September 15th, we had our September Office Hours + Q&A session.

A focused live Q&A session designed to help you turn what you’ve learned into confident execution—closing the loop with clarity and momentum. Whatever came up since the workshop, we worked through it together.


On Thursday, September 17th, we'll have our September Workshop Catch Up Session w/ Dirk

If life got in the way and you haven't started the workshop build yet, this is your room. We slow it down, walk through the setup at a steady pace, and make sure nobody gets left behind.


At the end of each month, we come together to close out the monthly focus with intention - celebrating wins, reflecting on what we've built, and connecting with fellow Mastery members. On Thursday, September 24th, we'll have our September Challenge, Reflections & Speed Dating session.


With a robust library of resources, clear step-by-step guidance, and multiple support channels available, you have everything you need to move forward with confidence. Our team is here to support you at every stage of your journey and help ensure your success!


If you have any questions or need further assistance, please do not hesitate to reach out to our dedicated support team at support@aiadvantage.com!